Data Protection

Xbazee Privacy Policy – Your Data is Secure

Your personal data matters to us. This Privacy Policy explains how Xbazee collects, uses, and protects your information. Play with confidence.

Last updated: January 2026
This Privacy Policy Xbazee Applies to all services on the platform. By registering an account or using the site, you are considered to have accepted this policy.
1 Introduction and Our Commitment

Xbazee believes that your privacy is a fundamental right. We are more than just a betting platform — our goal is to create an environment where you can play safely and with complete peace of mind.

This Privacy Policy document explains how Xbazee collects your personal data, how it is used, who it is shared with, and what measures are in place to keep it secure. This document is written in plain language so every Bangladeshi user can easily understand it.

Our Privacy Policy is built in accordance with international data protection standards. We are committed to never selling your data or using it beyond what is necessary.

This Privacy Policy of Xbazee Terms & ConditionsReading this alongside provides the full picture.
2 What Information We Collect

Xbazee Only the data that's strictly necessary is collected. The categories of information we may collect are outlined below:

a) Information you provide directly:

  • Full name, date of birth, and gender
  • Email address & mobile number
  • Residential address and postal code
  • National ID or passport number (for KYC verification)
  • Payment method details (Mobile Pay number, bank account number, etc.)

b) Automatically Collected Information:

  • IP Address & Device Type
  • Browser Type & Operating System
  • Time spent on the site and pages visited
  • Login history and session data
  • Transaction history and betting patterns
  • Information Collected via Cookies & Tracking Technologies

c) Data received from third parties:

  • Transaction confirmation data from payment processors
  • Verification data from fraud prevention services
  • Information from age and identity verification agencies
We never store your password in plain text. Passwords are always kept in an encrypted hash format.
3 How Your Information is Used

Xbazee Your data is used only for specific, legitimate purposes. The primary reasons we process your data are set out in the table below:

Purpose Reason Legal Basis
Account Management Registration, Login & Profile Updates Contract Fulfillment
Payment Processing Managing Deposits & Withdrawals Contract Fulfillment
KYC Verification Age & Identity Verification Legal Obligations
Fraud Prevention Detecting suspicious activity Legitimate Interest
Customer Support Troubleshooting & Support Contract Fulfillment
Promotional Offers Sending personalized bonuses and offers Compliance
Platform Development Improving User Experience Legitimate Interest
Legal Compliance Meeting Regulatory Requirements Legal Obligations

If you no longer wish to receive promotional emails or SMS, you can opt out through your profile settings or Help Centerto opt out at any time.

4 Who Your Data Is Shared With

Xbazee never sells your data. However, there are specific circumstances where sharing information with trusted third parties may be necessary:

  • Payment Processors: Necessary information is shared with Mobile Pay, Nagad, Rocket, and banks to complete transactions.
  • KYC & Verification Services: We work with licensed providers for identity and age verification.
  • Fraud Prevention Services: Data is verified with specialist agencies to help detect illegal activity.
  • Legal Authorities: Data may be disclosed in response to a court order or a lawful request from a regulatory authority.
  • IT service providers: Hosting and cloud service providers supply the necessary server infrastructure but are not permitted to use your data independently.
All third-party partners are bound by strict confidentiality agreements with Xbazee and are not permitted to use your data for their own purposes.
5 Cookies & Tracking Policy

Xbazee Uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential Cookies Analytics Cookies Functional Cookies Marketing Cookies
  • Essential Cookies: Used to maintain login sessions and support core site functionality. Without these, the site will not function properly.
  • Analytics Cookies: Used to understand how many users visit the site and which pages they view most. This data is anonymized.
  • Functional cookies: Used to remember your preferred language, theme, and other settings.
  • Marketing Cookies: Used to show you relevant offers based on your preferences. You can turn these off at any time.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features of the site.

6 Data Security Measures

Xbazee Industry-standard security technology is used to protect your data. Our security framework is structured across the following layers:

  • SSL/TLS Encryption: All data transfers on the site are secured with 256-bit SSL encryption.
  • Database encryption: Stored sensitive data is kept in encrypted format.
  • Two-Factor Authentication (2FA): You have the option to add an extra layer of security to your account.
  • Firewall & Intrusion Detection: 24/7 security monitoring is active at all times.
  • Regular Security Audits: Regular audits are conducted by external security experts.
  • Staff Training: All members of our team are trained in data protection.
In the event of a data breach, we will notify the relevant authorities and affected users within 72 hours.
7 How long is data retained

Xbazee Your data is retained only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

Data Type Retention Period
Account Information (Active Accounts) For as long as the account remains active
Transaction Records 5 years after account closure
KYC documentation 5 years after account closure
Customer support communications 3 years after last contact
Marketing Consent Records 2 years after opt-out
Log files & session data 6 Months
Cookies (Analytics) 2 Years

Once the retention period ends, data is securely deleted or anonymized so that no individual can be identified.

8 Your Privacy Rights

XbazeeAs a user of , you have several important rights regarding your personal data. These rights are explained in detail below.

Right to Access

You may request to know what personal data we hold about you.

Right to Rectification

You may request that inaccurate or outdated information be updated or corrected.

Right to Erasure

You can request that your data be deleted under certain circumstances.

Right to Restrict Processing

You can request that we restrict the use of your data for specific purposes.

Right to Data Portability

You may request a copy of all your data in a machine-readable format.

Right to Object

You may object to marketing communications or profiling.

To exercise these rights Help Centervia or support@xbazee.bizto send us an email. We will respond within 30 days of receiving your request.

9 Protection of minors' data

Xbazee For users aged 18 and above only. We do not knowingly collect data from minors.

  • Age is verified at the time of registration.
  • If someone registers using false information and is later found to be a minor, the account will be closed and all associated data will be securely deleted.
  • If you believe your child has created an account, please notify us immediately.

To learn more about responsible gaming, visit our Responsible Gaming page.

10 International Data Transfers

Xbazee's servers and service providers may be located in various countries. When transferring your data internationally, we apply the following safeguards:

  • Ensuring that the receiving country has adequate data protection laws in place.
  • Including data protection clauses in contracts with third-party partners.
  • Data is kept encrypted during transmission.
Even in cases of international transfers, Xbazee's Privacy Policy continues to apply to your data.
11 Privacy Policy Updates

Xbazee may update this Privacy Policy as needed. Depending on the nature of the changes, we will notify you in different ways:

  • For major changes: You will be notified by email at least 30 days before any changes take effect.
  • For minor changes: The "Last Updated" date at the top of the page will be revised.
  • For urgent changes: A notification will be displayed when you log in to the platform.

Continued use of the site after any changes takes effect constitutes acceptance of the updated policy. If you do not agree to the revised policy, you may request to close your account.

12 Contact Us

If you have any questions about our Privacy Policy or wish to exercise your rights, please get in touch with us:

We typically respond within 2 business days. Complex matters may take up to 30 days.

Why Your Data is Safe with Xbazee

We protect your privacy through both technology and policy

256-bit SSL Encryption

All your data is secured with bank-grade SSL encryption. No third party can intercept or read your information in transit.

KYC Verification System

A strict identity verification process ensures that only legitimate users can access the platform.

We don't sell your data

Xbazee never sells or rents your personal data. Your information is used solely to improve your experience on the platform.

Regular Security Audits

Regular security audits are carried out by external experts to ensure no vulnerabilities arise.

You're in full control

You can opt out of marketing communications, request to view your data, or ask for it to be deleted — all at your discretion.

Committed to Prompt Response

We provide an initial response to all privacy-related requests within 2 business days.

Common privacy questions

What users most want to know

No, your betting history is completely private. It is accessible only to you and authorized Xbazee staff. This information is never disclosed to any third party except where required by law.

Yes, you can exercise your data portability right to receive all your information in a machine-readable format. To do so, email support@xbazee.biz or submit a request through the help center.

Due to legal obligations, transaction and KYC records are retained for 5 years after account closure. However, marketing data and cookies are deleted as soon as the account is closed.

Promotional SMS messages are sent only with your consent. You can opt out at any time through your profile settings or by contacting the Help Center. Your phone number is never shared with third parties.

In the event of a data breach, we will promptly notify you at your registered email address with guidance on what steps to take. We will also inform the relevant authorities within 72 hours.
Safe & Trusted

Join Xbazee with your privacy protected

Now that you understand our Privacy Policy, go ahead and create your account with confidence.

18+ | Play Responsibly | Responsible Gaming Policy

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